We are looking for a super organized partner coordinator to provide excellent customer service to our existing partners. You are patient, empathetic, and passionately communicative. You can handle a lot of information and keep an overview. You can put yourself in our partners’ shoes and advocate for them internally when necessary.
As Partner Coordinator, you’ll handle the entire communication with our partners. You’ll support your customer service department and help them coordinate deliveries to our partners.
You’ll be joining a team of passionate professionals and together you’ll be growing and establishing our US market.
Specifically, you’ll:
- Identify and assess partner’s needs and requests to achieve satisfaction
- Improve partner experience and create engaged partners
- Take ownership of delivery issues and follow problems through to resolution
- Own the partner relationship and act as the primary point of contact
This is a full-time or part-time position.
Requirements
You are:
As our Partner Coordinator, you are our partners’ go-to-person. You empathize easily with people and can build relationships quickly over the phone. Also, you enjoy advising and consulting our partners, are a strong problem solver, and are motivated to work with targets.
You thrive to give them a spectacular experience through a trusted advisory relationship by supporting them throughout their journey at Ageras.
You also have:
- Experience in successfully managing and supporting B2B customers
- The ability to develop tremendous loyalty with stakeholders
- The ability to consult and advise on the best solution for a customer
- Strong client-facing and communication skills
- Great collaboration skills and are a big supporter of internal knowledge sharing
- Maintain the highest integrity and compliance in everythin
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Benefits
At Ageras, we take fun seriously, because motivated Agerians equal happy clients and partners. We go the extra mile to ensure that our employees come motivated and happy to work and thrive in our dynamic, international work environment. Together we believe we can achieve great success and we are on a mission to conquer the world.
Interested?
Now that we have caught your attention, it is time for you to catch ours. Please send us your resume and a simple 1-page cover letter where you tell us why you are the right fit for us. All applications are continuously evaluated.
About Ageras
At Ageras, we are all about making complex things simple, and that is because we believe it to be more fair, transparent, and empowering. We are building a simple ecosystem connecting clients to accountants, and bookkeepers. We are an ambitious, fast-paced technology company with headquarter in Copenhagen. After 6 years we are financially backed by one of the largest Private Equity funds, Investcorp, and have a footprint in Denmark, Sweden, Norway, the Netherlands, Germany, and the US.
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
Schedule:
Supplemental Pay:
Experience:
- Customer Service: 3 years (Preferred)
Work Location:
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Innovative -- innovative and risk-taking
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Company's website:
Work Remotely:
COVID-19 Precaution(s):
