Client Consultant - Swedish Market

  • Published
  • Copenhagen, Denmark
  • Position is closed
  • Position
  • Full-time
  • Commercial

Are you a problem solver who loves talking to people? Do you want to become part of a young and social workplace where things are moving fast and where you get good opportunities for professional development? Then you now have the opportunity to become Ageras' new Client Consultant for the Swedish market.

Who are we?

Ageras Marketplace is a part of Ageras Group - the largest professional service platform in Europe. We are here to make life easier for SME’s and microbusinesses by personally matching them with the right accountant.

You will be part of an energetic and highly social team of people working within customer success, account management and marketing. We go out of our way to help each other and achieve our goals as a team, and in addition we are really good at having fun together (e.g. at regular Friday bars and other social events).

What will you be doing?

As a Client Consultant you’ll handle the entire communication with our small- and midsize business customers in Sweden, who are in the need of a specialist. You’ll support your customer portfolio from the first initial contact until finding the perfect specialist. Throughout the process, you’ll be responsible for your own customer portfolio and work towards individual targets, and together with our team you’ll be growing and establishing the Swedish market.

Specifically, you’ll:

  • Identify and assess customer's needs and requests to achieve satisfaction
  • Improve customer service experience and create engaged customers
  • Be in contact with our partners (accountants) to ensure completion of customer requests
  • Take ownership of customers issues and follow problems through to resolution
  • Own the customer relationship and act as the primary point of contact in our match-making process

Who are you?

Maybe you are currently in a similar position within customer support or product advising, but are eager to try something new and be part of further growing the Swedish market in a dynamic, international environment?

As our new Client Consultant, you empathize easily with people and can build relationships quickly over the phone. Also, you enjoy advising and consulting our customers, are a strong communicator and problem solver and are motivated to work towards targets. You thrive when giving our customers a spectacular experience through a trusted advisory relationship by supporting them throughout their journey at Ageras.

To succeed in this position, you also have:

  • Near-native Swedish language skills and conversational English language skills
  • Experience in successfully supporting B2B customers
  • A strong integrity in everything you do

Why should you join us?

We hope it’s fine that we take a moment to boast. Because to be honest, we think what we have to offer is pretty great: Our office is oh-so-fresh (probably the best view in town), our canteen is superb (probably the best lunch in town) and our people are simply fantastic (probably the best colleagues in town).

We take pride in our work, but we are also serious about fun. Seriously. Join our Friday Bar every FriYay, take a little break in our gaming room on a rough Monday or grab a ginger shot and join in on a yoga session on Wellness-Wednesday.

At Ageras Group, we are on a mission to conquer the world. But who said you can’t have fun along the way?

So what now?

Now that we have caught your attention, we look forward for you to catch ours. Please upload on our site your resume including a short text where you tell us why you are the right fit for us.

You can expect the process to look something like this:

Quick telephone screening – 1st interview – Assessment – 2nd interview - Hire

All applications are continuously evaluated, but you can expect to hear from us within 4 weeks.

If you have any questions regarding the position, please feel free to contact Talent Acquisition Specialist, Pia Roaas, at +45 31 26 29 97.


About Ageras Group

At Ageras Group, we enable success for micro-businesses by building the best ecosystem around their financial needs. With a well-preserved start-up spirit, we are today an ambitious group of fintech-companies with nearly 250 employees operating across 12 markets in Europe and the US. As the home of Billy, Meneto, Tellow, Salary, Zervant, Ageras Marketplace and Ageras Finance, and being financially backed by Investcorp, Rabo Frontier and Lugard Road Capital, we are on a mission to revolutionize the financial industry and conquer the world - nothing less.

At the bottom of every job posting, you can find an “Apply” button. Please click on the ‘Apply’ button to be taken through our application process. You will be asked to fill in your personal contact details and requested to attach your CV.
Ageras’ corporate language is English and so most of our job postings will be in English. As such, we encourage you to follow this rule of thumb: if the job posting is in English, please attach your CV and application in English.
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We evaluate all candidates on a continuous basis per the requirements of the job. Our positions do not have an end-date, as we do not close a position before we have found the right match.
We try to get back to all applicants as soon as possible, and you can expect to have heard from us within four weeks.